If your company has experienced a natural disaster such as a fire or flood, hiring a restoration company is a critical part of the recovery process. Finding a good one can be easier said than done, though.
It’s crucial to know the team you’ve chosen is the perfect fit for your company and your needs. As a leading commercial restoration company in Chicago, we help business owners and property managers deal with fires all the time.
With that in mind, here’s our simple guide to finding the right disaster restoration company for your business.
Always Choose Local
When you work with a local company like ServiceMaster Restoration by Zaba, you have the benefit of partnering with a team that’s easily accessible and familiar with the area, its challenges, and what needs to happen to help your business function again.
Additionally, locally-owned companies tend to offer a single point of contact, which allows them to provide better customer service. The best option is a locally-owned franchise that provides the manpower and bandwidth of a large corporation, but with the benefit of a dedicated customer service team you can rely on.
5 Tips for Finding a Disaster Restoration Company You can Trust
You’ve worked hard to build your business, and you don’t want to trust its restoration to just anyone.
Follow these tips to find a reputable, reliable disaster restoration team that has your best interests at heart:
1. Check the company’s credentials
Before you consider hiring a disaster restoration company, ask for proof of their insurance and licenses. Licensed companies will be able to produce proof quickly. If the team you’re interviewing scrambles or delays, take it as a red flag.
Insurance is a necessity for restoration companies. Not only does insurance coverage protect the company and its employees, but it ensures that you – the property owner – are protected in the event the team damages your property during the restoration process.
Bonus points if the team is IICRC-certified or has won relevant industry awards.
2. Ask for references & read reviews
Did you know that 84% of customers trust reviews as much as a personal recommendation from a friend? And for a good reason – a glowing recommendation from a past customer is a good indication that the company is high-quality and reputable.
Before you hire a restoration company, ask for references and read their online reviews. Look for reviews that provide insight into the company’s services, offerings, “bedside manner,” and timeline.
3. Evaluate the company’s experience
A track record of dealing with complex projects is a good indication that you can count on the team. With this in mind, ask how many commercial projects the company has taken on. Were they fire or water jobs?
If possible, ask for and evaluate case studies to learn how the company handles complicated situations and disaster-related challenges.
4. Make sure the company is full-service
After a disaster, your company will need more than just cleanup services. In some cases, your property may also need a part or full reconstruction, so it’s critical to work with a team that can offer it all under one roof.
For best results and the most streamlined process, you want to work with one project manager and one company that handles everything.
5. Ask about availability
Availability is critical when it comes to restoration services. Remember – a disaster can strike at any time, and even the best restoration company won’t benefit your company unless they’re available to respond immediately.
Look for teams that offer 24/7 emergency service – even on weekends and holidays. What is their response time? Look for a company that can be at your doorstep within 90 minutes.
Looking for a Trusted Restoration Partner in Chicago, IL? Turn to ServiceMaster by Zaba
If you’re looking for disaster recovery services, you need a skilled, experienced team that will jump into action for you.
At ServiceMaster Restoration by Zaba, that’s our specialty. Offering full-service commercial cleaning and commercial fire and water damage restoration services for Chicago and the surrounding areas, our IICRC-certified team will restore your commercial property quickly and thoroughly.
Contact us today to learn more or to request your free quote.
The post How do you Choose a Disaster Restoration Company for a Commercial Property? appeared first on ServiceMaster Restoration by Zaba.
source https://www.servicemasterbyzaba.com/blog/how-do-you-choose-a-disaster-restoration-company-for-a-commercial-property/
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